Cash for Cars Victoriaa Vehicle Buyers company

Your privacy

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Cash for Cars Victoria, a Vehicle Buyers company ("we", "us", or "our"), collects, uses, and protects the personal information you provide through cashforcarsvictoria.ca (the "Site"). We respect your privacy and only ask for the information we need to give you a fair offer on your vehicle.

1. Information we collect

Information you give us. When you fill out our offer form, call, text, or email us, we may collect your name, phone number, email address, and details about your vehicle — such as the year, make, model, approximate mileage, and condition — along with anything else you choose to tell us.

Information collected automatically. Like most websites, we may automatically collect basic technical information when you visit, such as your IP address, browser type, device, the pages you view, and how you arrived at the Site. This is gathered through cookies and similar technologies (see "Cookies and analytics" below).

2. How we use your information

We use the information you provide to:

  • prepare and give you a no-obligation offer for your vehicle;
  • contact you about your offer and answer your questions;
  • arrange free pickup and complete the ICBC ownership transfer if you accept;
  • operate, maintain, and improve the Site; and
  • meet our legal and regulatory obligations.

We do not use your information for unrelated marketing, and we do not send spam.

3. How your information is shared

We do not sell your personal information. We share it only as needed to provide our service, specifically with:

  • our parent company, Vehicle Buyers, which operates this service;
  • trusted service providers who help us run the Site and process enquiries (for example, our web-form provider and website analytics provider), who may only use the information to perform services for us; and
  • authorities or other parties where required by law, or to protect our rights, safety, or property.

4. Cookies and analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use the Site so we can improve it. These tools may set cookies in your browser and collect usage data in aggregate. You can disable or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Blocking cookies will not stop you from requesting an offer.

5. How long we keep your information

We keep your personal information only as long as needed to provide our service, complete any sale, and meet legal, accounting, or reporting requirements. When it is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Your choices and rights

Under Canadian privacy law (including PIPEDA and British Columbia's Personal Information Protection Act), you have the right to ask us what personal information we hold about you, to correct it, or to request that we delete it. To make a request, contact us using the details below and we will respond within a reasonable time.

7. How we protect your information

We take reasonable administrative, technical, and physical measures to protect your information against loss, theft, and unauthorized access. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.

8. Links to other websites

The Site may link to other websites, including our parent company's site. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

9. Children's privacy

The Site is intended for adults selling a vehicle and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Cash for Cars Victoria — a Vehicle Buyers company
Email: info@vehiclebuyers.ca
Phone / text: 1-888-233-9997

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